We’re passionate about supporting mothers in a wide range of ways. One of our driving missions is to raise awareness about maternal mental health and help normalize the wide range of mental health struggles women experience. Our other purpose and passion is supporting diverse & values-driven founders. It's pretty inspiring to see so many women dive into entrepreneurship after becoming mothers and we want to make it easier to find & shop their small businesses!

All of our vendors must represent at least one of our core brand values (and many of our current vendors fit within several of these values!). Here’s a list of the brand values we look for: 

√ Inclusive
√ BIPOC Owned 
√ Female Founded 
√ Mom Owned 
√ Made in USA 
√ Made in Canada
√ Ethically Made
√ Gives Back
√ Clean Ingredients
√ Earth-Friendly

We’re always keeping an eye out for brands that inspire us! We actually connect with many of our partners through Instagram! Don’t see one of your favorite small business on our marketplace yet? Let us know! Or if you’re a small business owner check out our application here.

Your order will be delivered directly from the brand. Depending on which brand/s you order, your product will come directly from their location. Currently we only partner with brands located in the US and Canada. Just remember, if you order from multiple brands in one order, you will receive multiple packages!

Your order will be carefully packaged in the brand’s packaging to ensure it arrives in great condition.

Once your order is confirmed, it will be dispatched within 2-5 business days. Delivery takes 2-7 business days on average, depending on your location. (If you are a Canadian customer ordering from a US small business, it will take a little longer.) If you ordered from multiple vendors, your items will arrive separately and you'll receive separate delivery notifications. Tracking information and an estimated delivery date will be provided.

Each of our partners all have their own shipping policies and use various shipping carriers. Occasionally, products may arrive damaged. If this is the case, please reach out to us via email and we will work with the brand to ensure your product is replaced or refunded.

Many of our vendors are small businesses (sometimes with just one mama running the whole business!) so occasionally it might take them a few extra days to get your order processed and shipped out. Of course, shipping delays and errors can also occur. If that’s the case, please make sure to email us and we'll help you out right away!

We charge flat-rate shipping charges calculated by the distance from your location and the brand you have ordered from. Some brands offer free shipping. And if you order from multiple vendors in different countries this may slightly increase your shipping charges as products are shipped out individually by each brand.

After an order has been placed, you should receive an email with a tracking number and estimated delivery date within 7 days. Your order will be fulfilled by each brand that you order from, which means you may get multiple packages in each order. Most brands will ship their package within 7 days. If there are any hold ups in the shipping timeline, they will be communicated to you via the email associated with your order.

Due to COVID-19, many supply chains and shipping timelines have been elongated. If there is a shipping delay, you will receive an email alerting you of this delay and any options you have for returns or refunds.

Right now, we only ship within US & Canada, but as we grow, we're hoping to add more countries so stay tuned!

We offer free returns on applicable orders. All returns must be made within 30 days of receiving your order.

We accept returns on clean, unworn, undamaged and unwashed products in most categories. All products must be returned with the tags on and with original packaging.

There are a few products that due to their nature are not available to return. Final sale items include: sexual health products, food & beverage products, supplements, intimates, beauty products.

To process a return please email us. We’ll send you a shipping label for your return to send back to the vendor. Please do not reach out directly to the vendor, they will not be able to process the return and will ask you to reach out to us.

Refunds are issued through the original payment method and will normally appear within 10 business days. This also depends on the processing time of your payment provider once the order is received back to us for a return.

We love reading real stories from moms - their birth stories, what they’ve experienced on their motherhood journeys, and any wisdom they’ve gained along the way. It can be so helpful for other moms who might be struggling to realize they’re not alone and to get inspired by other mamas. To submit your own personal story, click here.

Yes! We haven't launched our brand ambassador program yet but you can join our waitlist here.

Send us an email at partnerships@joinpartum.com or submit an application here. (Due to the volume of applications, we will only reach out if approved!)

We look to partner with values-driven brands with products that mothers love! Many of our vendors design products specifically for mothers such as nursing bras, maternity wear and postpartum essentials. We also feature many brands with products that women love such as clean skin & beauty products, comfy loungewear, bags, etc. We don’t accept any baby products unless they directly support the mama and her well-being!